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Tiktox are completely dedicated to your total satisfaction. We aim
to be...'amazingly reliable'.....in all areas of customer service
& after sales. Your 'on line' purchasing experience will be as easy
as it should be. Tiktox will now become the internet trading name
for JK Supplies
Making A Purchase
Making a purchase could not be easier. Just browse and click on
any items that you wish to buy. They will automatically be put in
your shopping basket. After you have finished your selection, click
on "Order" and you will be asked for a few details that we need
to be able to satisfy the order. Please take a couple of seconds
to check your order. We accept credit card payment. We accept Visa
and Mastercard. We do not charge for any item until it is ready
to ship. You may send your credit card information via phone, fax,
snail mail or over the Internet.Cheques should be made payable to
our parent company 'JK Supplies'; Please allow 5 days for clearance.
We accept your order as part of the purchasing process, but will
not authorise Worldpay to debit your card until we are ready to
ship your goods. During this time, you will receive a confirmation
e-mail from us, informing you of dispatch details and expected delivery.
If the product is out of stock or no longer available we will send
you an e-mail or call you, to offer you the right to cancel your
order. You do not enter any contract to buy with us until this process
has been completed. If you require further information, we will
be happy to discuss with you before making your purchase; Please
call 01438 741223.
Shipping And Handling
Insured and guaranteed UK postage is included in the price of all
watches on this site. No extras to pay. We have contracts with Royal
Mail and various couriers, so to enable us to respond to a failed
delivery, you should contact us in the first instance and allow
us reasonable time to investigate and follow up any claim; Where
stated 'Next Day Delivery Included' your order will normally reach
you within 24 hours or the next working day;The parcel tracking
number is available on request. Other products listed under FREE
DELIVERY headings are sent by First Class recorded delivery; Next
morning delivery, is based on standard working days.
Delivery Schedule
We will deal with your order immediately. Your goods will normally
reach you within 24 hours of placing your order or 48 hours for
watch bands and assumes that we receive your order by 4.00pm (Monday
to Thursday) Saturday morning delivery cannot be guaranteed. All
watches are insured and tracked on line.
Back Orders If your item is not in stock, we will contact you. You will always be emailed with the option to cancel your order.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added.
VAT Registration GB 665 5388 94
Credit Card Security
All credit card numbers are encrypted in the software when the order
is placed using 128 bit encryption. They are only decrypted after
they reach our computer. They are not held in clear text on any
web site. Tiktox reserve the right to decline any credit or debit
card order if appropriate to do so.
Guarantee
We guarantee your satisfaction. If the goods are not as described
or in the unlikely event that they are faulty or damaged on receipt,
once notified ( within 24 hours) we will arrange for an immediate
refund or replacement. All Casio, Citizen and Seiko watches are
genuine products and carry full Manufacturers UK Warranty. Price
matching or offering a better price on the day, assumes an identical
product & service is currently being advertised and has been available
for that price during the last seven days. The terms 'Best Price'
or 'A better Price' or 'Better Deal' assumes comparisons against
the same product & value being advertised on the day.
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